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Terms of Service

Spechio · spechio.com

Effective date: June 23, 2026 · Last updated: June 23, 2026

These Terms of Service (the “Terms”) are a binding agreement between Spechio LLC (“Spechio,” “we,” “us,” or “our”) and the organization or person that registers for, accesses, or uses the Spechio platform at spechio.com and related applications and services (collectively, the “Service”). By creating an account, clicking “I agree” (or similar), or otherwise accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you accept these Terms on behalf of an organization (a “Customer”), you represent that you have authority to bind that organization, and “you” refers to that organization. The individual who administers a Customer account is an “Admin,” and individuals authorized to use the Service under a Customer account are “Users.”

1. Eligibility and Accounts

1.1 Business and adult use. The Service is intended for organizations and for individuals who are at least 18 years old and able to form a binding contract. The Service is not directed to children and is not intended for use by anyone under 18. By using the Service you represent that you meet these requirements. Where a Customer is an educational institution, only authorized adult staff may hold accounts; the Service is not intended to collect information directly from students or other children. See Section 9 (Education Customers).

1.2 Registration. You may register using an email address and password or, where offered, through single sign-on with a Google or Microsoft account. You agree to provide accurate, current, and complete information and to keep it updated.

1.3 Account security. You are responsible for safeguarding credentials and for all activity under your account. Notify us promptly of any unauthorized use. We are not liable for losses caused by unauthorized use of your account that results from your failure to maintain security.

1.4 Organizations, roles, and invitations. Each Customer operates within an isolated workspace (a “tenant”). Admins may invite Users by email and may assign roles (such as Admin or member). Admins control the workspace, including its rooms, bookings, billing, and the addition or removal of Users.

1.5 Email-domain auto-join. An Admin may enable an “email domain” setting that allows individuals with a verified corporate email address on that domain to join the workspace automatically. This feature is available only for organizational domains; personal email domains (for example, gmail.com, outlook.com, and similar) remain invite-only. If you enable domain auto-join, you are responsible for ensuring that all individuals who join in this manner are authorized to access your workspace and its data.

1.6 Admin authority and User notice. You acknowledge that Admins can access, manage, restrict, export, and delete data within the workspace and can manage Users. Disputes between Users and a Customer about workspace access or data are between those parties; Spechio acts on the instructions of the Customer and its Admins.

2. The Service

Spechio lets a Customer create a workspace, add rooms or spaces (including location, capacity, amenities, operating hours, and uploaded 360° photographs), and allow its Users to book time slots. Features include booking management with double-booking prevention and automated email confirmations and cancellations, public share pages and rental inquiries (Section 7), analytics and administrative dashboards, team management, and onboarding tools.

2.1 Changes to the Service. We may modify, add, or discontinue features from time to time. We will not materially reduce the core functionality of a paid subscription during a paid term without notice. Beta or preview features may be offered “as is” and may be changed or withdrawn at any time.

3. Subscriptions, Fees, and Automatic Renewal

3.1 Plans and fees. Paid subscriptions are offered in tiers. Current list pricing is: Community ($149.99, available to eligible nonprofits and churches by application and manual invoicing, with no self-serve checkout); Starter ($299.99 per month or $3,599.88 per year); Growth ($799.99 per month or $9,599.88 per year); and Business (custom pricing arranged through our sales team). Pricing and plan features are as presented at the time of purchase and may change as described below.

3.2 Billing and payment processor. Except for plans sold by manual invoice, subscriptions are billed through our payment processor, Stripe, on the billing cycle you select (monthly or annual). You authorize us and Stripe to charge your payment method for all applicable fees. You are responsible for providing a valid payment method and keeping it current. Manual-invoice plans are due according to the terms stated on the invoice.

3.3 Automatic renewal. PAID SUBSCRIPTIONS AUTOMATICALLY RENEW. Unless you cancel before the end of the then-current billing period, your subscription will automatically renew for a successive period of the same length (monthly or annual), and we (through Stripe) will charge your payment method the then-current applicable fee for the renewal term. You consent to these recurring charges until you cancel.

3.4 How to cancel. You may cancel at any time from your account billing settings or by contacting us at the address in Section 22, using the same medium in which you enrolled. Cancellation takes effect at the end of the current billing period; you retain access through the end of the period for which you have already paid, and you will not be charged for the following period. We do not impose any additional step, fee, or obstacle to cancel beyond those required to confirm your identity and intent.

3.5 Renewal and price-change reminders. Where required by law and otherwise as a matter of practice, we will send reminder notices before an annual subscription renews and clear and conspicuous advance notice of any material change to fees or subscription terms. Price changes apply at the start of your next renewal term; if you do not agree to a price change, you may cancel before it takes effect.

3.6 Refunds. Except where required by applicable law or expressly stated otherwise, fees are non-refundable and there are no refunds or credits for partial periods, unused features, or unused time. This does not limit any non-waivable statutory rights you may have.

3.7 Taxes. Fees are exclusive of taxes. You are responsible for all sales, use, value-added, and similar taxes, excluding taxes based on our net income. If we are required to collect taxes, they will be added to your charges. Tax-exempt Customers must provide a valid exemption certificate.

3.8 California and other automatic-renewal disclosures. For Customers and Users in California, this Section and our checkout flow are intended to comply with California’s Automatic Renewal Law (Bus. & Prof. Code §§ 17600 et seq.), as amended effective July 1, 2025, including requirements to obtain express affirmative consent to the automatic-renewal terms, present those terms clearly and conspicuously, provide an easy online (“click-to-cancel”) method of cancellation in the same medium used to enroll, send renewal and price-change reminders, and retain records of consent. Similar disclosures are provided to comply with comparable automatic-renewal and recurring-charge laws in other U.S. states and with the federal Restore Online Shoppers’ Confidence Act (ROSCA).

4. Customer Data and License to Operate the Service

4.1 Ownership of Customer Data. As between the parties, the Customer owns all data and content that the Customer, its Users, or third parties submit to or generate within the Customer’s workspace, including account and organization data, room and space data, bookings, uploaded 360° photographs, and rental inquiries (collectively, “Customer Data”).

4.2 License to us. You grant Spechio a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, display, process, and otherwise use Customer Data solely to provide, secure, maintain, and improve the Service, to prevent or address technical or security issues, and as otherwise instructed by you or permitted by these Terms and our Privacy Policy. This license ends when Customer Data is deleted, except for residual copies retained in routine backups for a limited period and copies required to be retained by law.

4.3 Roles and the Data Processing Addendum. For personal information contained in Customer Data, the Customer acts as the controller (or business) and Spechio acts as the processor (or service provider), processing personal information only on the Customer’s documented instructions. Our Data Processing Addendum (“DPA”), together with our published sub-processor list, is incorporated into these Terms and governs that relationship. In the event of a conflict between the DPA and these Terms regarding the processing of personal information, the DPA controls.

4.4 Your responsibilities for Customer Data. You are responsible for the accuracy, quality, and legality of Customer Data, for the means by which you acquired it, and for obtaining all rights, consents, and notices necessary for us to process it as contemplated by these Terms. You must not submit Customer Data that you are not authorized to provide.

4.5 Aggregated and de-identified data. We may generate and use aggregated or de-identified data that does not identify you, any User, or any individual to operate, analyze, and improve the Service, provided we do not attempt to re-identify it and maintain it as de-identified.

5. User-Generated Content; 360° Photographs

5.1 Your content and license. Users may upload content, including 360° photographs of physical premises. As between the parties, you retain ownership of content you upload. You grant Spechio the license described in Section 4.2 to host and display that content as part of the Service, including, where you choose to enable public share pages, to display room details and 360° images to the public as you direct.

5.2 Your representations. You represent and warrant that you own or have all necessary rights to the content you upload and to grant the license above; that the content does not infringe or violate any third party’s intellectual property, privacy, publicity, or other rights; and that you have obtained any consents required to upload imagery that may incidentally depict people or property. You are solely responsible for the content you upload and for ensuring it complies with applicable law.

5.3 Prohibited content. You must not upload or share content that is unlawful, infringing, defamatory, obscene, sexually exploitative (including any content that sexualizes or endangers minors), harassing, hateful, deceptive, or that contains malware, or that you are not authorized to share. We may remove content that violates these Terms or applicable law.

5.4 Copyright and takedown (DMCA). We respond to notices of alleged copyright infringement under the Digital Millennium Copyright Act. If you believe content on the Service infringes your copyright, send a notice with the information required by 17 U.S.C. § 512 to our designated agent at the address in Section 22. We may remove allegedly infringing content and, in appropriate cases, terminate the accounts of repeat infringers. A counter-notification process is available to affected users.

6. Acceptable Use

You agree not to, and not to permit any User or third party to:

We may publish a separate Acceptable Use Policy with additional detail, which will be incorporated into these Terms by reference.

7. Public Share Pages and Rental Inquiries

7.1 Public links. Admins may generate a public, unauthenticated share link (for example, spechio.com/r/<token>) that allows anyone with the link, including non-Users and prospective renters, to view room details and a 360° image and to submit a rental inquiry. You control whether to create or disable such links and are responsible for the content you make public through them.

7.2 Inquiries. Individuals who submit a rental inquiry provide information such as name, email, message, and desired dates; we also collect submission metadata such as IP address. These inquiries are delivered to the Customer’s Admins and stored within the Customer’s workspace. The Customer is the controller of inquiry data and is responsible for handling it lawfully, including providing any notices and honoring any requests from the individuals who submitted it. Our handling of inquiry data is described in the Privacy Policy.

8. Intellectual Property

8.1 Our ownership. The Service, including all software, technology, designs, text, graphics, and the Spechio name and logos, and all intellectual property rights in them, are owned by Spechio or its licensors. Except for the limited rights expressly granted to you, we reserve all rights. “Spechio” and our logos are our trademarks; you may not use them without our prior written permission.

8.2 License to you. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service during your subscription for your internal business purposes.

8.3 Feedback. If you provide suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.

9. Education Customers

9.1 Intended users. Where a Customer is a school, school district, or other educational institution, the Service is intended for use by the institution’s authorized adult staff to manage spaces and bookings. The Service is not designed to collect personal information directly from students and is not directed to children.

9.2 FERPA. To the extent any Customer Data constitutes “education records” under the Family Educational Rights and Privacy Act (FERPA), the Customer designates Spechio as a “school official” with a “legitimate educational interest” under 34 C.F.R. § 99.31(a)(1), and Spechio will (a) use such records only to provide the Service under the Customer’s direct control, (b) not re-disclose them except as authorized by the Customer or required by law, and (c) comply with FERPA’s use and re-disclosure limitations.

9.3 Student-data privacy laws. Where applicable, Spechio will handle student personal information consistent with state student-data-privacy laws, which may include California’s Student Online Personal Information Protection Act (SOPIPA), New York Education Law § 2-d, and similar laws. Spechio does not use student personal information to engage in targeted advertising, does not sell student personal information, and does not build personal profiles except in furtherance of providing the Service. Educational Customers may be required to enter into a separate data privacy agreement or addendum, which, where signed, supplements these Terms.

9.4 COPPA. Because the Service is intended for adults and is not directed to children under 13, we do not knowingly collect personal information from children under 13. If a school directs and supervises any limited use involving such information, the school is responsible for providing any consent required under the Children’s Online Privacy Protection Act (COPPA), and we will act only on the school’s instructions.

10. Third-Party Services

The Service relies on and may interoperate with third-party services, including Stripe (payments), Supabase (authentication, database, and storage), Resend (email delivery), Vercel (hosting, content delivery, and analytics), and Google and Microsoft (optional single sign-on). Your use of those services may be subject to their own terms. We are not responsible for third-party services, and your dealings with them are between you and the provider. Our current sub-processors are listed in our published sub-processor list.

11. Confidentiality

Each party may access the other’s non-public information that is marked or reasonably understood to be confidential (“Confidential Information”). The receiving party will use Confidential Information only to perform under these Terms and will protect it using at least reasonable care. This Section does not apply to information that is or becomes public through no fault of the receiving party, was lawfully known without obligation of confidentiality, or is independently developed. The receiving party may disclose Confidential Information if required by law, giving reasonable advance notice where permitted.

12. Term, Suspension, and Termination

12.1 Term. These Terms apply while you use the Service or maintain an account. Paid subscriptions continue for their billing period and renew as described in Section 3.

12.2 Suspension. We may suspend or limit access to the Service if we reasonably believe there is a security risk, a violation of these Terms or applicable law, non-payment of fees, or a risk of harm to the Service or others. Where practicable, we will provide notice and an opportunity to cure.

12.3 Termination. You may terminate by canceling your subscription and ceasing use. We may terminate or suspend these Terms or your account for material breach not cured within a reasonable period after notice, for non-payment, or if required by law. We may also terminate on notice for convenience by refunding any prepaid, unused fees for the terminated period.

12.4 Effect of termination. On termination, your right to access the Service ends. For a limited period after termination (we intend to provide at least 30 days unless prohibited by law or unless the account was terminated for cause), the Customer may request export of its Customer Data in a commonly used format. After that period, we will delete or anonymize Customer Data in the ordinary course as described in our Privacy Policy, subject to residual backup copies and legal retention requirements. Sections that by their nature should survive (including Sections 4, 5.2, 8, 11, 13–18, and 20–22) survive termination.

13. Service Availability; Disclaimers

13.1 No service-level commitment. WE CURRENTLY MAKE NO UPTIME, AVAILABILITY, OR SERVICE-LEVEL COMMITMENT. THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. We may perform maintenance, and the Service may be unavailable from time to time.

13.2 Disclaimer of warranties. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT IT WILL MEET YOUR REQUIREMENTS. Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

14. Limitation of Liability

14.1 Exclusion of indirect damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

14.2 Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, EACH PARTY’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

14.3 Exceptions. Some jurisdictions do not allow certain limitations, so some of the above may not apply. The limitations in this Section do not apply to a party’s liability for its own gross negligence, willful misconduct, or fraud, or to liability that cannot be limited by law.

14.4 Basis of the bargain. The disclaimers and limitations in Sections 13 and 14 are an essential basis of the bargain between the parties and apply regardless of the form of action.

15. Indemnification

15.1 By you. You will defend, indemnify, and hold harmless Spechio and its officers, directors, employees, and agents from and against any third-party claims, and resulting losses, damages, liabilities, costs, and reasonable attorneys’ fees, arising out of or relating to (a) Customer Data or content you upload (including 360° photographs and rental-inquiry handling), (b) your use of the Service in violation of these Terms or applicable law, or (c) your violation of any third party’s rights.

15.2 Procedure. We will promptly notify you of the claim, give you control of the defense (with our right to participate with our own counsel), and reasonably cooperate. You may not settle a claim in a way that imposes an obligation or admission on us without our prior written consent.

16. Governing Law and Venue

These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws rules, and, where applicable, by the Federal Arbitration Act and other applicable U.S. federal law. Subject to Section 17 (Dispute Resolution), the parties consent to the exclusive jurisdiction and venue of the state and federal courts located in California for any dispute not subject to arbitration, and waive any objection to that venue.

17. Dispute Resolution; Arbitration; Class-Action Waiver

17.1 Informal resolution. Before starting an arbitration or court proceeding, the parties will try in good faith to resolve any dispute by giving written notice describing the dispute and attempting to negotiate for at least 30 days.

17.2 Binding arbitration. Except as provided below, any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding arbitration administered by a recognized arbitration provider (such as JAMS or the American Arbitration Association) under its applicable rules, before a single arbitrator. The arbitration will be seated in California, or conducted remotely where the parties agree. Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this Section.

17.3 Class-action waiver. TO THE MAXIMUM EXTENT PERMITTED BY LAW, DISPUTES WILL BE RESOLVED ONLY ON AN INDIVIDUAL BASIS, AND NEITHER PARTY MAY BRING A CLAIM AS A PLAINTIFF OR CLASS MEMBER IN A CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) will proceed in court.

17.4 Exceptions. Either party may bring a claim in small-claims court or seek injunctive or equitable relief in court to protect its intellectual property or Confidential Information. Nothing in this Section limits any non-waivable rights.

17.5 Opt-out. You may opt out of the arbitration and class-waiver provisions of this Section by sending written notice to the address in Section 22 within 30 days of first accepting these Terms; opting out will not affect any other provision.

18. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or in-product notice) before they take effect. Changes apply prospectively. Your continued use of the Service after the effective date of updated Terms constitutes acceptance. If you do not agree, you must stop using the Service and may cancel as described in Section 3.

19. Data Protection and Security

We host and process data primarily in the United States and apply administrative, technical, and organizational safeguards described in our Privacy Policy, including tenant isolation at the database level (row-level security), encryption of data in transit (HTTPS/HSTS), and password hashing by our authentication provider. Our processing of personal information, sub-processors, breach handling, and your data-protection rights are described in the Privacy Policy and DPA, which are incorporated by reference.

20. Notices

We may provide notices to you by email to the address associated with your account, by posting in the Service, or by other reasonable means. You agree that electronic notices satisfy any legal requirement that notices be in writing. You may send notices to us at the address in Section 22.

21. General

21.1 Entire agreement. These Terms, together with the Privacy Policy, the DPA, the sub-processor list, any Acceptable Use Policy, and any order or invoice, are the entire agreement between the parties about the Service and supersede prior agreements on that subject. For Business or other negotiated plans, a signed order or master agreement, where it exists, controls over conflicting terms here.

21.2 Assignment. You may not assign these Terms without our prior written consent, except to a successor in connection with a merger, acquisition, or sale of substantially all assets, with notice to us. We may assign these Terms in connection with a reorganization, merger, or sale. Any other attempted assignment is void.

21.3 Force majeure. Neither party is liable for delay or failure to perform (other than payment obligations) due to causes beyond its reasonable control.

21.4 Severability and waiver. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions remain in effect. A party’s failure to enforce a provision is not a waiver.

21.5 No third-party beneficiaries; independent contractors. There are no third-party beneficiaries. The parties are independent contractors.

21.6 Export and government users. You will comply with applicable export-control and sanctions laws. The Service is “commercial computer software”; U.S. government end users receive only the rights granted to other end users.

22. Contact

Spechio LLC

Attn: Legal / Privacy

Email: hello@spechio.com · DMCA / copyright agent: hello@spechio.com